Minimum order Rs.15000

Minimum order Rs.15000

FAQ

Refund & Return Policy


Our team works hard to provide you defect-free products but there are instances when you may receive a defective product which is not repairable at your end then we accept return of these products and replace the same in your future orders or refund the amount once we receive the defective product back. If you receive any defective product then please email us on hello@fusionarts.in. Defect a lot of times is caused in transit during shipping.Stones popping out during transit is not considered as defect since these can be easily stuck back at your end, we will guide you for the same, just drop us an email on hello@fusionarts.in

No, we do not accept returns for products which you do not like, this is the minimum risk which has to be borne by you.

Yes you have to return the defective product back to us, only then will we replace / refund the amount.

We replace the defective product in your future orders parcel. So that you do not incur extra shipping cost.

Shipping


We ship throughout India, package reaches you within 3-5 working days. But may vary based on location.

We ship internationally to all major countries via FedEx, DHL, UPS, Aramex. The package reaches you within 3-5 working days.

Shipping in INDIA is done via various local couriers and is charged upto Rs.120/kg. After the package is shipped, tracking details will be provided within 24 hours via email.

Yes we ship Internationally to all Countries. International shipping to all countries is charged on actuals depending on the weight of the package. Package is shipped internationally via couriers like Fedex, DHL, UPS & Aramex which will provide you complete tracking details within 24 hours of dispatch. We evaluate and select the courier so that you get the best shipping rates for your country.

On receiving the package the first thing you do is to take the total count of the products as mentioned in the invoice which is there in your my account section. If you find any product which you have not received then please mention the SKU of the product along with its color and email us on hello@fusionarts.in within 24 hours of receipt of the package.

For missing products there are 2 possibilities :

Products were at our office and they were missing from our end. (This is very rare once the product is in your invoice), our team will investigate this thoroughly and get back to you. If we find any products which are in our office we will refund the remaining product amount or adjust the same in your next order.

Products have gone missing after the package is dispatched from our office during transit, in this case we will try our best to discover missing products by coordinating with the courier company. Fusion Art will not be liable to bear any financial loss caused due to products missing during transit, since this is beyond our control.

Usually 99% of the time the packages are delivered successfully without any hassles. We use branded cargo companies like Fedex, DTDC, DHL , UPS , etc., but still if there is any loss of package during transit, that is after we have shipped from Fusion Art, then things are beyond our control and we would try our best to get your package traced but would not be liable to bear any financial loss caused due to loss of package.

Yes we ship Internationally to all Countries. International shipping to all countries is charged on actuals depending on the weight of the package. Package is shipped internationally via couriers like Fedex, DHL, UPS & Aramex which will provide you complete tracking details within 24 hours of dispatch. We evaluate and select the courier so that you get the best shipping rates for your country.

No the package is not insured for National & International Shipments, for any further queries email us on hello@fusionarts.in.

Yes, you can send your courier/shipment partner, we will handover the package to the concerned person after having a total count of the products in presence of the pickup person.

Please Note: After the handover of the parcel, Fusion Art will not be liable if any product is lost or the package is lost, Fusion Art will not bear any financial loss caused due to this.

Payment


Payments are accepted nationally in INDIA by the following means :
1. NEFT/RTGS to Fusion Arts current account.
2. Make Online Payment on https://www.fusionarts.in (Please log in to check prices)

Bank Details are as Follows :

A/C Name: Fusion Arts
Bank Name : HDFC BANK
A/c Type : CURRENT
A/C NO.01432320016540
IFSC CODE NO.:HDFC0000143
Branch : Crawford Market

Internationally we accept payments into our Forex Account, details of the same will be emailed to you when required. You can email us on hello@fusionarts.in for any further assistance. Please Note : If you want to transfer to us via any other mode then please first contact us on hello@fusionarts.in

Yes, we do not accept PayPal or Credit Card for International Payments.

Yes we provide GST Invoice.

Following is the details required to provide for the Invoice :

1. Your Company Name
2. GST No./ PAN Card Details
3. Company Address

Our policy is clear that whatever is the invoice value in INR that should reflect in our account. If there are any bank charges involved / deduction due to conversion then it will have to be borne by you.

Usually 99% of the time the packages are delivered successfully without any hassles. We use branded cargo companies like Fedex, DTDC, DHL , UPS , etc., but still if there is any loss of package during transit, that is after we have shipped from Fusion Art, then things are beyond our control and we would try our best to get your package traced but would not be liable to bear any financial loss caused due to loss of package.
Product Product Name:
4712-59 Antique Meenakari Bangles
Price: Rs. 845
  • Total Price Rs. 845
View Cart Checkout